Pre-order policy
Our terms of purchase for pre-ordered custom or menu items.
When you require a custom or menu item for a specific date, we always recommend placing your pre-order as far in advance as possible to guarantee your spot.
Pre-orders can only be placed in our order system with payment in full.
Payment is required at the time you place your order to reserve your space.
If a change in circumstance requires you to postpone your order, a credit will be issued in your name in our credit system. This credit does not expire and may be used toward any Sugar Mama’s products at any time.
We require 48 hours’ notice for any changes.
Cancellation of your order will result in a credit in our system — no refunds will be issued.
Thank you!